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Cathern profileAll listings are the responsiblity of the posters; keep in mind, anyone can post anything! |
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From: Seymour, Missouri
Photos: Cathern has not uploaded any photos Joined: Sun Apr 11 20:14:52 2010 Profile updated: Sun Apr 11 20:14:52 2010 Contact: [please login to contact this member] Cathern has posted 9 messages and replied to 0 messages. Bio:
Cathern's 9 most recent forum messages and replies out of 9 Abinko - Avaya EquipmentMessageFri Apr 16 04:55:02 2010 Abinko is your one stop shop for all telecom equipment and that includes... and that includes Avaya! The Truth(s) About Customer ServiceMessageThu Apr 15 22:23:28 2010 Companies which want to be great at customer service try to be fair and consistent with customers. In other words, they... be great at customer service try to be fair and consistent with customers. In other words, they treat everyone special.... ShindigZ Celebrates Customer Service Week October 5-9MessageThu Apr 15 15:47:26 2010 The customer service department at ShindigZ celebrated National Customer Service Week this week, October 5th-9th. The... that each customer matters to the company and every contact made with the customer is important to customer service.... Customer ServiceMessageThu Apr 15 09:07:26 2010 After some discussion with other staff members, our meetings last week, and my own thoughts, I have thought much about... service, what immediately pops into your head? Answer this question and well see where to go from that point. Thanks!... Blog post: Is Customer Service getting better or worse?MessageThu Apr 15 02:40:45 2010 I find myself constantly surprised when I experience great customer service (it shouldnt be that rare) . And also just... as surprised that more business dont place a higher value on satisfying their customers through exceptional service.... Post: Satisfied Customers Tell 3 Friends - Angry Customers Tell 3,000MessageWed Apr 14 20:14:40 2010 “Satisfied Customers Tell 3 Friends – Angry Customers Tell 3, 000” is a new book by Pete Blackshaw that came out 2... book to recommend to colleagues who are still “Luddites” and may not realize the power of consumer-generated comments.... Post: Customer Service is Not a Privilege or a RightMessageWed Apr 14 00:38:33 2010 Many companies just flat out do not care about customer service. Even if they say that they do, many are not doing what... customer service is not a privilege; customer service should be delivered if any company wants to stay in business.... How do you handle an angry customer face-to-faceMessageTue Apr 13 18:14:02 2010 The following are 3 ways to handle angry customers, im posting them here because some of you might find it... is to ASK what the problem is, AND LISTEN to the complaint. Dealing with angry customers at workplaceMessageTue Apr 13 07:40:42 2010 Angry and difficult customers need to be tackled with a lot of patience and tolerance. They can sometimes drive you up... cause of workplace stress and anger. They can hog up a huge amount of your time and resources of the organization....
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